Caring our neighbors
since2007
From the very beginning, The Personal Touch LLC and its family of dedicated caregivers have shared one simple belief: everyone deserves to age with dignity, comfort, and love—without discrimination of any kind. We proudly provide care to all individuals, regardless of race, color, religion, gender, or background.
Personal Touch is led and supervised by licensed healthcare professionals who ensure every client receives safe, compassionate care that reflects best practices and evolving health needs. Our mission is to build a world where heart and innovation work hand in hand—expanding the world’s capacity to care, empowering care professionals, and enriching the lives of older adults everywhere.
Lisa Williams
CEO, Personal Touch LLC.
Our compassionate philosophy
Kindness . Reliability . Respect . Accountability
Kindness
We lead with compassion in everything we do. Every interaction—with clients, families, and one another—is rooted in empathy, patience, and understanding. We believe that genuine kindness creates comfort, builds trust, and turns care into connection. Our caregivers bring heart and humanity to every support.
Reliability
Families count on us—and we take that responsibility to heart. We show up when we say we will, provide consistent care, and communicate openly so you’re never left wondering. Reliability isn’t just about being on time - it’s about being present, prepared, and fully committed to your loved one’s well-being.
Respect
We honor the individuality, dignity, and choices of every person we serve. Our care is centered on listening—truly understanding each client’s values, preferences, and routines. Respect means celebrating every person’s story and ensuring their voice guides the care they receive.
Accountability
We hold ourselves to the highest standards—because your trust matters. Every member of our team takes ownership of their actions, from the quality of care we provide to the promises we make. Through transparency, honesty, and follow-through, we earn confidence and build long-term relationships grounded in integrity.
Our corporate leadership
Dr.Parag Patel
Chief Executive Officer
Lisa Williams
Chief Marketing Officer
Sushrut Naik
Chief Operating Officer
Pooja Singh
Wellness and Wellbeing Expert
... and our team of 20+ expert caregivers
Our approach
Our Signature Approach to Care is a unique care philosophy that is built around holistic wellness. We focus on nourishing the body with healthy meals, active and engaged minds, fostering meaningful social connections, and bringing every delight. This approach helps each client live with dignity, purpose, and comfort – at home, where they belong.
Stimulate the brain with puzzles, art, games, or meaningful conversation
Promotes mental clarity, reduces stress, and enriches relationships
“I enjoy participating in family celebrations and gift giving milestones that take a personal hands-on approach. It’s here that I call my Personal Touch in-home care services caregiver who provides the transportation and quality assistance I need in helping me complete my to-do list.”
Rebecca Williams
Care team member since 2011
Join our home care family
Every caregiver and team member is driven by one purpose: helping our aging communities thrive at home - where they feel the safest and are loved.